Shipping policy
Shipping Policy
At Use Lovy, every order is packed with the same care as the little one it's destined for.
Free Worldwide Shipping
We offer free standard shipping on every order, everywhere we ship β no minimum spend, no surprises at checkout.
Processing Time
Orders are processed within 1β3 business days (MondayβFriday, excluding holidays). You'll receive a shipping confirmation with tracking as soon as your order is on its way.
Estimated Delivery Times
- United States: 7β15 business days
- Canada & United Kingdom: 10β18 business days
- Europe: 10β20 business days
- Australia & New Zealand: 12β20 business days
- Rest of World: 12β25 business days
Delivery times are estimates and may vary due to customs clearance or local postal conditions.
Order Tracking
Every order comes with a tracking number. You'll receive an email with your tracking link as soon as your order ships.
Customs & Import Duties
For international orders, customs fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.
Lost or Delayed Packages
If your order appears stuck in transit or hasn't arrived within the estimated window, please contact us at hello@uselovy.com β we'll sort it out promptly.
Contact Us
Questions? Email us at hello@uselovy.com β Monday through Friday, 9 AM to 6 PM ET. We reply within 1 business day.