Contact Us

Let's chat 💛

Whether it's a question about an order, a product, a baby shower gift, or just a hello — we love hearing from you.

Email us

Send us a note at hello@uselovy.com and we'll reply within 1 business day (usually faster).

What to include

To help us help you faster, please include:

• Your order number (if your message is about an order)
• The product name (if your question is about a specific item)
• Photos, when relevant (especially for damaged items)

Customer support hours

Monday – Friday
9 AM – 6 PM Eastern Time

We don't reply on weekends or US holidays — but we'll get back to you first thing the next business day.

Common questions

Before you reach out, you might find your answer faster on our FAQ page or Shipping & Returns page.

Stay in touch

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Made with love, made for them. — Use Lovy 💛