Contact Us

Let's chat 💛

Whether it's a question about an order, a product, a baby shower gift, or just a hello — we love hearing from you.

Email us

Send us a note at hello@uselovy.com and we'll reply within 1 business day (usually faster).

What to include

To help us help you faster, please include:

  • Your order number (if your message is about an order)
  • The product name (if your question is about a specific item)
  • Photos, when relevant (especially for damaged items)

Customer support hours

Monday – Friday
9 AM – 6 PM Eastern Time

We don't reply on weekends or US holidays — but we'll get back to you first thing the next business day.

Common questions

Before you reach out, you might find your answer faster on our FAQ page or Shipping & Returns page.

Stay in touch

Want soft little Use Lovy updates, new arrivals, and gift ideas in your inbox? Sign up for our newsletter at the bottom of any page.

Made with love, made for them. — Use Lovy 💛

Got a question? A rave review? Maybe a suggestion?

We’re here to listen. Feel free to reach out by using the contact form below.

Contact form